/* Nub TV Reportes — Premium support style */
:root {
  --bg: #060a18;
  --bg-2: #0a1226;
  --surface: #0f1a35;
  --surface-2: #142347;
  --border: rgba(124, 196, 255, 0.12);
  --border-strong: rgba(124, 196, 255, 0.28);
  --text: #e7eefc;
  --text-dim: #98a8c7;
  --text-muted: #6b7a99;
  --primary: #18c8ff;
  --primary-2: #1ad6c7;
  --accent: #6ea8ff;
  --danger: #ff5470;
  --warn: #ffb454;
  --ok: #34d399;
  --shadow: 0 20px 60px rgba(8, 14, 30, 0.55);
  --radius-lg: 22px;
  --radius-md: 14px;
  --radius-sm: 10px;
}

* { box-sizing: border-box; }
html, body { margin: 0; padding: 0; }
body {
  font-family: -apple-system, BlinkMacSystemFont, "SF Pro Text", "Inter", "Segoe UI", Roboto, sans-serif;
  background: radial-gradient(1200px 600px at 10% -20%, rgba(24,200,255,0.15), transparent 70%),
              radial-gradient(900px 500px at 100% 110%, rgba(110,168,255,0.12), transparent 60%),
              var(--bg);
  color: var(--text);
  min-height: 100vh;
  -webkit-font-smoothing: antialiased;
  line-height: 1.5;
}

a { color: var(--primary); text-decoration: none; }
a:hover { text-decoration: underline; }

.container {
  max-width: 720px;
  margin: 0 auto;
  padding: 24px 18px 80px;
}

.brand {
  display: flex;
  align-items: center;
  gap: 12px;
  margin-bottom: 24px;
}
.brand-logo {
  width: 44px; height: 44px;
  border-radius: 12px;
  background: linear-gradient(135deg, var(--primary) 0%, var(--accent) 100%);
  display: grid; place-items: center;
  font-weight: 800; color: #04101f; font-size: 20px;
  box-shadow: 0 8px 24px rgba(24,200,255,0.35);
}
.brand-name { font-weight: 700; font-size: 18px; letter-spacing: 0.2px; }
.brand-name small { display: block; color: var(--text-dim); font-weight: 500; font-size: 12px; letter-spacing: 0.4px; text-transform: uppercase; }

.card {
  background: linear-gradient(180deg, var(--surface) 0%, var(--bg-2) 100%);
  border: 1px solid var(--border);
  border-radius: var(--radius-lg);
  padding: 28px 24px;
  box-shadow: var(--shadow);
}
.card + .card { margin-top: 18px; }

h1, h2, h3 { margin: 0 0 14px; font-weight: 700; letter-spacing: -0.01em; }
h1 { font-size: 26px; }
h2 { font-size: 20px; }
h3 { font-size: 16px; color: var(--text-dim); }
.lede { color: var(--text-dim); font-size: 15px; margin: 0 0 22px; }

.field { margin-bottom: 16px; }
.field label {
  display: block;
  margin-bottom: 8px;
  font-size: 13px;
  color: var(--text-dim);
  font-weight: 600;
  letter-spacing: 0.2px;
}
.field .hint { font-size: 12px; color: var(--text-muted); margin-top: 6px; }
.field .err {
  color: var(--danger);
  font-size: 13px;
  margin-top: 6px;
  display: none;
}
.field.has-error .err { display: block; }
.field.has-error input,
.field.has-error select,
.field.has-error textarea { border-color: var(--danger); }

input[type=text], input[type=tel], input[type=password], input[type=number], select, textarea {
  width: 100%;
  background: rgba(8,14,32,0.6);
  border: 1px solid var(--border-strong);
  color: var(--text);
  padding: 14px 14px;
  border-radius: var(--radius-md);
  font-size: 15px;
  font-family: inherit;
  outline: none;
  transition: border-color .15s, box-shadow .15s, background .15s;
}
input:focus, select:focus, textarea:focus {
  border-color: var(--primary);
  box-shadow: 0 0 0 3px rgba(24,200,255,0.18);
  background: rgba(8,14,32,0.85);
}
textarea { min-height: 110px; resize: vertical; }
select {
  appearance: none;
  background-image: url("data:image/svg+xml;utf8,<svg xmlns='http://www.w3.org/2000/svg' width='14' height='14' viewBox='0 0 24 24' fill='none' stroke='%2398a8c7' stroke-width='2'><polyline points='6 9 12 15 18 9'/></svg>");
  background-repeat: no-repeat;
  background-position: right 14px center;
  padding-right: 38px;
}

.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  border: 0;
  cursor: pointer;
  padding: 14px 22px;
  border-radius: var(--radius-md);
  font-size: 15px;
  font-weight: 600;
  font-family: inherit;
  letter-spacing: 0.2px;
  transition: transform .08s, box-shadow .15s, background .15s, opacity .15s;
}
.btn:active { transform: scale(.98); }
.btn-primary {
  background: linear-gradient(135deg, var(--primary) 0%, var(--primary-2) 100%);
  color: #042033;
  box-shadow: 0 10px 28px rgba(24,200,255,0.28);
}
.btn-primary:hover { box-shadow: 0 14px 36px rgba(24,200,255,0.4); }
.btn-secondary {
  background: rgba(255,255,255,0.06);
  color: var(--text);
  border: 1px solid var(--border-strong);
}
.btn-secondary:hover { background: rgba(255,255,255,0.1); }
.btn-ghost {
  background: transparent;
  color: var(--text-dim);
  padding: 10px 14px;
}
.btn-ghost:hover { color: var(--text); background: rgba(255,255,255,0.04); }
.btn[disabled], .btn.is-loading { opacity: 0.6; cursor: not-allowed; }
.btn-block { width: 100%; }
.btn .spin {
  width: 16px; height: 16px;
  border: 2px solid rgba(0,0,0,0.18);
  border-top-color: rgba(0,0,0,0.6);
  border-radius: 50%;
  animation: spin 0.8s linear infinite;
  display: none;
}
.btn.is-loading .spin { display: inline-block; }
@keyframes spin { to { transform: rotate(360deg); } }

.callout {
  padding: 14px 16px;
  border-radius: var(--radius-md);
  font-size: 14px;
  display: flex;
  gap: 10px;
  align-items: flex-start;
}
.callout-success { background: rgba(52,211,153,0.1); color: #d1fae5; border: 1px solid rgba(52,211,153,0.3); }
.callout-error   { background: rgba(255,84,112,0.1); color: #ffd0d8;   border: 1px solid rgba(255,84,112,0.3); }
.callout-info    { background: rgba(24,200,255,0.08); color: #c8eeff;  border: 1px solid rgba(24,200,255,0.25); }
.callout-warn    { background: rgba(255,180,84,0.08); color: #ffe6c2;  border: 1px solid rgba(255,180,84,0.25); }

.option-grid {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  gap: 10px;
  margin-bottom: 6px;
}
.option-card {
  border: 1px solid var(--border-strong);
  background: rgba(8,14,32,0.6);
  border-radius: var(--radius-md);
  padding: 14px 10px;
  text-align: center;
  cursor: pointer;
  font-weight: 600;
  font-size: 13px;
  color: var(--text);
  transition: all .15s;
}
.option-card .ic { font-size: 22px; display: block; margin-bottom: 6px; }
.option-card:hover { border-color: var(--primary); transform: translateY(-1px); }
.option-card.is-active { background: linear-gradient(135deg, rgba(24,200,255,0.18), rgba(110,168,255,0.16)); border-color: var(--primary); }

.steps {
  display: flex; gap: 8px; margin-bottom: 18px;
}
.step-dot {
  flex: 1;
  height: 6px;
  border-radius: 6px;
  background: rgba(255,255,255,0.08);
  position: relative;
  overflow: hidden;
}
.step-dot.active::after {
  content: ""; position: absolute; inset: 0;
  background: linear-gradient(90deg, var(--primary), var(--primary-2));
}
.step-dot.done {
  background: var(--primary);
}

.row { display: grid; grid-template-columns: 1fr 1fr; gap: 12px; }
@media (max-width: 480px) { .row { grid-template-columns: 1fr; } }

.ticket-display {
  background: linear-gradient(135deg, rgba(24,200,255,0.18), rgba(110,168,255,0.14));
  border: 1px dashed var(--primary);
  padding: 22px 18px;
  border-radius: var(--radius-md);
  text-align: center;
  margin-bottom: 20px;
}
.ticket-display .num {
  font-family: "SF Mono", "JetBrains Mono", Menlo, monospace;
  font-size: 26px;
  font-weight: 700;
  letter-spacing: 1px;
  color: #fff;
}
.ticket-display .lbl {
  font-size: 12px;
  text-transform: uppercase;
  letter-spacing: 1.5px;
  color: var(--text-dim);
  margin-bottom: 8px;
  font-weight: 700;
}

.muted { color: var(--text-dim); }
.text-center { text-align: center; }

.kv { display: flex; justify-content: space-between; padding: 10px 0; border-bottom: 1px solid var(--border); font-size: 14px; }
.kv:last-child { border-bottom: 0; }
.kv .k { color: var(--text-dim); }
.kv .v { color: var(--text); font-weight: 600; text-align: right; }

.badge {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 4px 10px;
  border-radius: 999px;
  font-size: 12px;
  font-weight: 700;
  letter-spacing: 0.2px;
}
.badge-pending  { background: rgba(255,180,84,0.15); color: #ffd699; }
.badge-reviewing { background: rgba(24,200,255,0.15); color: #b6e9ff; }
.badge-solved   { background: rgba(52,211,153,0.15); color: #b9f5d8; }
.badge-not_replicated { background: rgba(255,84,112,0.15); color: #ffc4cf; }
.badge-needs_more_info { background: rgba(167,139,250,0.18); color: #d6c7ff; }

.footer {
  text-align: center;
  margin-top: 32px;
  font-size: 12px;
  color: var(--text-muted);
}
.footer a { color: var(--text-dim); }

/* Animations */
.fade-in { animation: fadeIn .25s ease-out; }
@keyframes fadeIn {
  from { opacity: 0; transform: translateY(6px); }
  to { opacity: 1; transform: translateY(0); }
}
.hidden { display: none !important; }